Ideas SX - Architecture
The Ideas platform provides a complete solution for the design, sales, installation and technical support of complex systems. A key element of this architecture is the integration with and support of other applications that may exist in the enterprise. The Ideas SX architecture enables integration with front-end and back-end applications, as well as other specialized design tools. The Ideas platform is also designed for ease of deployment by incorporating features such as automatic installation, automatic update and self-healing.
Design Module
Provides the primary interface for designing system solutions.Sales Module
Provides the primary interface for quoting system designs and generating professional-looking proposals.Installation Module
Facilitates and streamlines the flow of information and documentation from the Design Module to installation teams.Technical Support Module
Aids in troubleshooting complex system issues by using tech notes and design rules stored in the Knowledge Warehouse.Core Logic
Common data structures and algorithms that support and supplement each of the modules in the Ideas platform.Security Layer
Controls data access and application functionality for users through role-based security.Knowledge Warehouse
Serves as the central repository for all product and design knowledge as well as customer systems, quotations, and proposals.Connectors
Standards-based XML connectors enable the integration of Ideas SX with other front- and back-office applications such as Oracle, Siebel, SAP and many others.Plugins
Allow specialized design tools, third-party applications, and custom modules to easily integrate into Ideas, presenting users with one consistent interface.