The Ideas platform provides a complete solution for the design, sales, installation and technical support of complex systems. A key element of this architecture is the integration with and support of other applications that may exist in the enterprise. The Ideas SX architecture enables integration with front-end and back-end applications, as well as other specialized design tools. The Ideas platform is also designed for ease of deployment by incorporating features such as automatic installation, automatic update and self-healing.
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Design Module:
Provides the primary interface for designing system solutions.
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Sales Module:
Provides the primary interface for quoting system designs and generating professional-looking proposals.
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Installation Module:
Facilitates and streamlines the flow of information and documentation from the Design Module to installation teams.
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Technical Support Module:
Aids in troubleshooting complex system issues by using tech notes and design rules stored in the Knowledge Warehouse.
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Core Logic:
Common data structures and algorithms that support and supplement each of the modules in the Ideas platform.
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Security Layer:
Controls data access and application functionality for users through role-based security.
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Knowledge Warehouse:
Serves as the central repository for all product and design knowledge as well as customer systems, quotations, and proposals.
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Connectors:
Standards-based XML connectors enable the integration of Ideas SX with other front- and back-office applications such as Oracle, Siebel, SAP and many others.
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Plugins:
Allow specialized design tools, third-party applications, and custom modules to easily integrate into Ideas, presenting users with one consistent interface.
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Overview
